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What Are The Top 10 Best Virtual Receptionist Services

Published Jul 09, 24
6 min read


Our services can be customised to suit high-volume, high-complexity company reception demands and we can also produce bespoke solutions. Have questions? Please fill out your details and we'll be in touch. Place Australia's leading digital assistant option to the test! We prepare to answer your phone FREE for 7 days.

A lot of firms require their phone calls to be responded to just when they are unable to take the phone call themselves. If you tip out of the office for an hour or your in-house receptionist goes to lunch, is on leave or is hectic on an additional telephone call and you have multiple calls coming in at the one time.

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In such instances our receptionists will certainly after that address the phone as if we remained in your office. You're constantly in control and can kick back recognizing you will certainly never ever miss one more crucial telephone call once again!.

I've worked with OfficeHQ for lots of years over numerous various services. After having problems previously with another supplier (that were missing out on telephone calls cardinal wrong), it's been so good to be able to depend on punctual, expert call answering.

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My clinical method has grown really quick and lately they have been able to action in and save the day when various other staff were ill with Covid. For the level of service they offer, they can never ever be the cheapest around. Their client service is impressive and they plainly pride themselves on this.

Running a dynamic regulation technique, there are a great deal of moving parts I need to fret about. Many thanks to the steady professionalism and trust of OfficeHQ, function solutions isn't among them. Over the 10 years I have actually been with OfficeHQ they have delivered nothing but the most effective solution I might hope for.

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The service was super easy to establish up and sets you back a portion of what it would to work with a receptionist. We have actually been with OfficeHQ for a variety of years currently and couldn't be happier with the solution we obtain - virtual answering service for small business. Reception is handled pleasantly and properly and we understand our customers remain in great hands

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My consumers and possible clients have only ever commented positively on the answer; I do not believe anybody has actually understood it's not my very own function. They are likewise efficient quiting telemarketers. For the core purpose of answering calls properly, offering an excellent first perception and precisely taking messages, 5 star.

Is always answered by staff. We have been using OfficeHQ for over eight years currently.

This indicates just pertinent phone calls get through to me, so I don't get disrupted when I'm right in the center of something! We have actually discovered making use of OfficeHQ's remote receptionist service incredibly beneficial to our company. It has actually freed up our staff to react to clients on our terms, reducing distractions during the working day and allowing efficient and concise interactions.

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I was stressed about not being in control of our own phone calls, but I have actually been shown wrong and the service has exceeded my expectations. I would certainly suggest OfficeHQ to anyone thinking about digital services.

Very advise (ai phone receptionist). We have used this service for over 2 years I would highly recommend OfficeHQ to anybody! Specifically tradies and launch. Consumers like it when their phone calls are answered, and OfficeHQ has actually answered every one for us. OfficeHQ gives us the assurance that no phone call will certainly be unanswered, which is extremely vital for a service-based service.

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Additionally, having access to our own OfficeHQ portal makes handling our account easy. I have actually been making use of OfficeHQ for 16 years. The very best point I have done for my company. Currently prospective customers are answered promptly and in the most specialist method. It is vital that my customers can constantly have their calls addressed quickly in a specialist way which creates an excellent very first perception.

We use this solution as a little business proprietor for when we are away or overseas. We have actually been utilizing OfficeHQ's online phone answering services for the finest part of a years and it's been an optimal method to guarantee brand-new client enquiries are never ever missed out on, as well as efficiently dealing with queries from jobseekers.

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We never miss out on a service chance but don't have reception staffing problems to take care of. It's an excellent solution and has been exceptionally beneficial for our business. I can't inform you just how wonderful it's been to function with OfficeHQ. I can currently really take place holiday without fretting about addressing the phone.

Support constantly react quickly and activity whatever is needed, which is substantial for us specifically when we have new employees and we need to update our guidelines. The group has phoned call to make clear and improve our procedures to make sure the very best possible experience for our customers. OfficeHQ were always professional and simply nicest people on the various other end of the line! I have no reluctance in suggesting them for a function service.

We needed an option where our telephone call are always responded to promptly and OfficeHQ have actually been aiding us with these for over 5 years now. Very satisfied with the service thus far. The worse point for a client is to call a business and there is no response or the phone calls goes to voicemail.

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As organizations we work so tough to advertise our services and we require to be there for the client when they decide to connect. We are usually on the phone currently with other customers or hectic with various other job, so having the phone calls answered by somebody else aids us handle things.

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This allows the personnel to prioritise their time so that when they are returning the phone call they can commit their full interest to this specific customer. We plan to linger with OfficeHQ, are thankful for their services and would certainly recommend. We use OfficeHQ for our local business, our after-hours calls get forwarded to their function team and it has actually been just a satisfaction collaborating with their reception staff.

We constantly get an e-mail with the message within mins of them taking the call. OfficeHQ have answered our calls for a few years, couldn't be better with their professionalism and degree of solution.

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